The second-hand marketplace Users Express Anger Regarding Sizing Modifications
Shoppers are voicing their frustration following a change that caused products showing incorrect sizing.
The second-hand shopping app has updated its sizing categories for women's and children's garments but did not contact all shoppers about the modification.
Digital Channels Backlash
Many shoppers and sellers have taken to social media claiming that product pages now present an altered size classification than originally posted as a result of the reclassification.
The company said the new system was more in line with other platforms.
It has advised users to examine their items and update the measurements by hand where appropriate, resulting in member annoyance.
Size Classification Changes
Previously, the measurements included numerical and alphabetical indicators, for instance S/8 or M/10.
The revised method features a letter and a range for example S/UK 8-10.
In some cases, the measurements have been reclassified - such as a large size was formerly size 12 but currently displays as UK 16-18.
User Stories
Frankie Bridger, who makes TikTok content about plus-size fashion, said the change "makes both selling and buying harder".
"Not many brands say XL is a 20-22," the way the service now categorizes.
Another user, based in Glasgow, said garments she listed on Vinted with size 14 labels were appearing on the platform as measurements 20-22.
"If buyers measuring 20-22 acquire them they will likely be quite upset," she said.
Manual Updates
A different user, from Derby, stated she felt frustrated due to the update requiring manual adjustment the sizing for "all her products".
"This situation is especially annoying, as I'm chronically ill and selling on Vinted has been paramount after experiencing income reduction," she explained.
Platform Context
The service features exceeding 100 million shoppers, with 18 million British users.
It has become a favored option versus similar marketplaces including eBay and Depop.
This represents another occasion that an unexpected update to the app has proved unpopular: earlier, Vinted reversed a change concerning shipment methods due to shopper criticism.
